Report a Broken Code

Found a Type Soul code that is no longer working? Let us know.

Codes can expire or be disabled without notice, so some information may change before we have a chance to update it. Your report helps us keep our code lists more accurate and useful.

What You Can Report

You can contact us if:

  • A code marked as working no longer works
  • A code has expired
  • A code gives a different reward than listed
  • A code has been entered incorrectly
  • You know about a new code that is missing from our list

What to Include

When reporting a code, please send:

  • Code: The code that is not working
  • Page URL: The page where you found the code
  • Issue: What happened when you tried to redeem it

You can send your report through our Contact Us page.

What Happens After You Report It?

We review reports and compare them with available information before changing a code’s status.

If there is enough evidence that a code has expired or is no longer redeemable, we may mark it as Expired or remove it from the active code list.

A single report may not always confirm that a code has expired, since incorrect formatting, game updates, or temporary issues can sometimes cause redemption problems.

    Report a Broken Type Soul Code